FAQ

No two renovation projects are the same. In order to figure out the budget for your window or door replacement project, we will need to fully understand your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design professional will work beside you to visualize your plan, pick high-quality products and get measurements for your replacements.

In addition to creating high-quality products in a variety of styles, we also have payment and finance options to help make your replacement project affordable.

It’s our goal to make certain that we answer every one of your questions about windows and doors from Pella of Memphis. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient options. To be sure we can cover all of it, we recommend you allow about two hours for your consultation session.

Your in-home consultation is critical to ensuring your satisfaction with your window and door replacement. It will help you choose the perfect windows or doors for your Memphis-area home and your budget. It’s best to arrange your free, in-home consultation when every one of the decision-makers are able to make it. Our Pella® expert designer will talk through a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Memphis-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project is dependent on the information we get throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Memphis are run by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must go through a thorough set of training courses to ensure your windows and doors are properly installed and match Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They are available in a host of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Memphis offers services and support that big-box stores simply don’t have. Our expert staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are many reasons why Memphis-area people pick Pella of Memphis for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Memphis has a dedicated window and entry door showroom. This unique way of doing business offers you a personalized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Memphis has a top-notch, energy-efficient and reliable solution.

We are hiring! Our open positions are in sales, installation and admin.
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